What Our Legal Terms Actually Cover
Our terms exist to set clear expectations on both sides. When you open an account, you confirm that you meet the eligibility conditions applicable under the laws of your region in Malaysia. Account activity — including wallet transactions via Touch 'n Go eWallet, Boost or GrabPay
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— is subject to the conditions outlined in our full terms. We do not accept accounts opened in jurisdictions where access is restricted by local law. Fund movement follows a documented path: deposits credited through DuitNow or FPX are tied to your registered account and are
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non-transferable to a third party. Any withdrawal request triggers a standard identity check against the name and payment method on file — this is how we keep your wallet secure and prevent unauthorised claims. Changes to these terms are published on this page with a revised
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effective date. Continued use of the account after that date constitutes acceptance. If any clause becomes unenforceable under Malaysian law, the remaining terms stay in force. For the avoidance of doubt, these terms do not override any applicable consumer-protection provisions under Malaysian statute.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.