What We Collect and Why We Need It
We collect information in three ways. First, the details you give us directly — your name, email address, phone number and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. Second, transaction records: every deposit, withdrawal and account-wallet
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movement is logged so we can resolve any dispute you raise. Third, device and session data — your browser type, IP address and how you navigate between pages. We use this to make sure the account you open from a mobile in Kuala Lumpur carries over
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cleanly when you switch to desktop. We do not sell your personal data to third parties. We share records with payment processors only to the extent needed to complete a transaction, and with fraud-detection services that help us keep your account safe. Data is retained for
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as long as your account is active, plus any additional period required under Malaysian financial record-keeping rules. You may request a copy, correction or deletion of your data at any time through our support channel. Access to this service depends on local law and is available
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where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.